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100% Korean Red Ginseng - FREE SHIPPING $150 OR MORE!
100% Korean Red Ginseng - FREE SHIPPING $150 OR MORE!

Shipping Policy & Return Policy

All orders ship same day or next business day unless otherwise notified. Shipping charges appear on checkout. Packages ship by UPS and USPS.

◾ FREE Ground shipping with purchases over $100

1-5 Business Days

◾ Ground

1-5 Business Days

◾ UPS 3 Day Select

3 Business Days

◾ UPS 2nd Day Air

2 Business Days

◾ UPS Next Day Air Saver

Next Business Day

◾ UPS Next Day

Next Business Day - typically by 10:30 a.m.

*Additional charges will be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location. Free shipping over $100 does not apply to orders outside of the United State

Every product shipped by us has a 60-day money back guarantee.

Directions and Conditions for refund:

• The customer must contact us and request an RMA (return merchandise authorization) number before returning any merchandise.


• The customer must contact us and ship the merchandise within 60 days from the date that the product was ordered.

• The customer is responsible for the return shipping costs.

• We will accept a single opened container of each individual product. We will accept additional returned containers of that same product as long as they are unopened.

Exceptions to the above conditions may be granted at the discretion of the company on a case by case basis.

Do not return products to us after 60 days have passed without calling us first ! Packages received without an RMA number after 60 days have passed will not be refunded. These packages will be discarded and cannot be returned to the customer!

Cancelled Orders:

Orders that are cancelled by the customer before they are shipped are refunded promptly, usually the same business day*. If the customer cancels the order after the product is shipped, the package must be returned to us before a refund is given.

*There may be a 30-day refund hold period on orders paid for with checks. Customers who pay by check will not be issued a refund check until their original payment check has cleared. !

If you are not satisfied with your purchase for any reason, simply return the unused portion along with a detailed explanation of the reasons for your return to the address below.

Customer Care
3130 W Olympic Blvd Ste. 120
Los Angeles, CA 90006

Credit card orders will be refunded to the card used for your most recent purchase. Check and money-order purchases will be refunded by check.

Still Have Questions?
Contact Customer Service For questions regarding products, order delivery, or returns, please contact out Customer Service at 1-866-902-8282.


  1. Returns

    All sales are final (however, you may contact us if you have any concern).

  2. Returns

    All sales are final (however, you may contact us if you have any concern).

    If, for some rare reason, you are approved to return an unopened product and do not wish to receive a replacement product, then the costs of shipping the products will be taken from the balance of any refund given. Any reimbursement will be made on verification that the product has not been opened or used. (Note: We do not and will not re-sell any returned edible merchandise.)

    In the very rare case of manufacturing defects, we can accept returns within 14 days of your having received the product. Credit will only be given for products returned undamaged and unopened, which have verified defects of the material, confirmed by detailed inspection, and which have been received within 14 days of receipt. (Packaging defects and packaging damage acquired during shipping are not considered for these returns. Each product is inspected prior to ship-out to ensure it is not damaged. If damage occurs in the shipping process, that issue will be taken up with the courier service on your behalf. You may order a replacement; however, a refund for the damaged item will only be issued if the courier service determines damage was made in the shipping process and not after receipt.)